1. Regular RMA:
Buyer should return RMA products according to our instruction. The freight for returning is covered by buyer. We will replace the same product (item& quantity) or same value products (according to mutual agreement) to buyer.
Value of RMA is decided by the current selling price when we receive the RMA.
2. Big quantity RMA
Buyer should return RMA products according to our instruction as quickly as possible. We will cover the freight of returning and replacing. We will replace same product (item& quantity) to buyer and will be free of responsibility for further claim and loss.
RMA Validity period:
1. Regular RMA: Regular RMA should be claimed within the warranty period and should be returned within 30days. We will feed back the RMA test results within 30days after receiving the RMA products.
2. Big quantity RMA: Big quantity RMA should be claimed within 30days after receiving the goods and should be returned within 30days. We will feed back the RMA test results within 30days after receiving the RMA products.
If buyer defers to return, we will not be responsible to any further quality claim. Meanwhile, the quality is hard to recognize and the products may be hard to be repaired.